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WhiteSpot | Home Cleaning Services | Maids Dubai | Top rated cleaning company
Dubai, United Arab Emirates
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He
Review №1

I needed help quickly, and I was given a prompt appointment. My door rang just on time. It was my first time using WhiteSpot cleaning and did not know what to expect. I opened the door and a smiling lady introduced herself as Rona. My apartment had been left unattended for the past 3 months. It was dusty, there was a sand pile on the balcony and there were dead insects near the window. Rona brought everything she needed to clean the apartment and was super attentive to details. When working on the balcony, she would always close the door behind her. She went over the same spots over and over again until everything was spotless clean. After cleaning the sink, she even left the sponge on a 45 degree angle to allow it to dry properly. Not only is the level of training is evidently unparalleled Rona also did it with a smile and was able to squeeze in some work behind my computer while she was taking care of everything. Thank you WhiteSpot and Rona for making my home feel like a home again.

gr
Review №2

The Customer service is very friendly, helpful, and responsive. There are a lot of ways to contact their customer service, making them very flexible. This cleaning service does a very thorough job of cleaning. The agents and maids are friendly, very knowledgeable, and kind. I also ask assistance for their maintenance team and provide immediate action, our appointment arrived on time. Theyre very punctual and they do a superior job. Great job guys!

Pu
Review №3

Sparkling clean plus above & beyond quality of service! I couldnt ask for more. I availed of their services, and they did not disappoint. Their cleaning service is way beyond expectation. I also asked for AC maintenance and the result couldnt be any better. Id say they are the best in town - with affordable rates and friendly staff! What also sets them apart is their customer service. Will recommend to family & friends.

Ti
Review №4

A great service from Whitespot. I booked the deep clean. 3 ladies turned up punctually, worked really hard for 4 hours and transformed my apartment! Clean windows, rejuvenated balcony and sparkling bathrooms, kitchen and floors. Perfect.

_k
Review №5

I am extremely impressed with the smooth process of booking a service with WhiteSpot! From the call, that was handled by a professional and efficient customer service associate, extremely polite and informative! To the timely process. Everything was explained in great details! And my booking was made easy! Team went on time and had finished the job 5 star! 👌

Oz
Review №6

I bought a cleaning service from Whitespot, and I clearly mentioned everything I need, clean the inside of kitchen cabinets, balcony windows etc. And they said this is deep cleaning sir, and it will take 4 Hours and AEDXXX, I said ok I didnt negotiate, not any extra request I just ask for proper professional cleaning. But result: oh my gosh after they leave I had to clean 4 more hours. the balcony and glasses are not clean properly, no one touch kitchen cabinets, etc, etc... its an extremely disappointed service, dont even try that company

Ma
Review №7

The service is amazing! All my requests were provided accordingly, different staff were sent but all made me satisfied. Even their maintenance teams are so reliable, very good service indeed! Thumbs up to Whitespot! 👍

Sa
Review №8

A cleaning service I didn’t know I can have. They clean your property as if it’s their own. Special thanks to Che and Janet fro their work. I wish more companies could echo WhiteSpot’s work ethic. Thank you again!

L
Review №9

White Spot Cleaning services were very professional particularly the service provided by Gloria who was very hardworking, polite and very efficient in the cleaning service she provided. Also the client service provided by Criselda was outstanding, and very professional. Thank you so much!

Jo
Review №10

Had a deep cleaning while I was away and once we came back we had our house completely cleaned, windows, kitchen cabinets, Washrooms, Garden Area etc. It was an excellent experience and we will definitely repeat. Well done to the Whitespot Team!

Le
Review №11

Amazing work. Anna Mae comes and cleans 2 times a week for us. She is always on time and finishes cleaning the entire house every time. Such a fast and professional worker, with an amazing attitude. Best service out there.

Jo
Review №12

Fantastic company and service. A special mention to Angel - She always handled my needs with the upmost professionalism. A credit to your company .

Ma
Review №13

This company is actually one of the best companies in Dubai when it’s come to cleaning your home, The Maids are so professional and polite, Special thanks to Criselda for arrangement and easy access for booking, And another thanks to Reanne, She is doing great job, fast and clean 👍 well done girls

R
Review №14

Clarita is very good and does her job very Well and we only use her (after using several other companies and people)I recomend her very much

ab
Review №15

Annamae is one of the best i always prefer my house cleaning to be done by her she is very professional responsible and attentive to her workSatisfaction guaranteed always💯

Z
Review №16

Hi I’d like to start off by saying the reception employee who did the booking and dealt with my complaint was kind and professionalHowever , the cleaning leaves a lot to be desired. I preferred the deep clean service and to be honest was more of a surface clean if not a good one at that. There were surface areas that weren’t wiped properly which leaves you wondering if they did the “deep” clean properly.Bathroom metals weren’t cleaned properly, some inside of cabinet wasn’t . Etc….Some of the equipment they Beaufort was damaged , they left a bit of a water mess in the buildings hallway.Over all I was disappointed with the service and I don’t think it lives up to the promise of deep cleaning and the price you pay for it.Full disclaimer they had offered me to come back and clean but at that point that was no longer and option for me.The did then request I pay full amount which shocked me to say the least. And after a rough call they agreed to knock of about 160 aed off a 1000 plus bill.This is my story and the 2 stars is a reflection on the deep clean rather than individuals service or work.

na
Review №17

Just moved in to our new apartment in JVC. like a week ago. Although the room was used only for few months by the previous owner, it still needs thorough cleaning.Checked online and came across White Spot and booked. In fairness the booking was smooth and easy but the dilemma came when the cleaners sent to clean did not come up to how we expect them to perform and do their job. Four hours is too long for two people to clean a tiny bedroom that is barely used, they can even finish it in an hour or two if they wish, yet some areas were not cleaned properly especially cabinets, cupboards and kitchen walls.Definitely not satisfied with the outcome and wont get their service again.

Do
Review №18

WhiteSpot is undeniably the BEST cleaning and maintenance service provider in Dubai!! Highly recommended! Staff are all on time, courteous, delivers 5 star cleanliness and efficient maintenance management!! I will be using this service again and will refer it to family and friends!

No
Review №19

I always choose white spot whenever i need my apartment cleaned. Very professional. Aminat did an amazing job even in the little details. Totally recommended!

ya
Review №20

Our cleaning agent “Fey” is really amazing, she is professional and she does her job so well

Th
Review №21

I was attracted by the offer 25 per hr. I didn’t know it was a trap for the worst cleaning company in Dubai. 3 times I ordered 2 maids each time from this company they are late 30- 45 mins for unacceptable reasons. The last time I asked for cleaner who is Specialiced only in ironing and I explained to her that she needs to take care of my shirts. She burned of my best shirts and I couldn’t skip it. It costs 1800 Dhs and I requested this amount to be paid back to me on a phone call and on their whatsap number. The customer service offered me 500 Dhs voucher cleaning service. I refused this voucher, they told me they will get back to me. Until now my issue has not been resolved. Worst customer service. Worst Managment. Worst Service. Not even 1 star.

La
Review №22

Best cleaning company, the team is is very supportive, professional and helpful. thank you so much whitespot team.

Fi
Review №23

Customer service is very friendly, helpful, and answers quickly to all concerns and questions I had. There are various ways to contact customer service, making them very flexible. This cleaning service does a very thorough job of cleaning. The workers are friendly, very knowledgeable, and kind. Very excellent and long lasting clean. Our appointment arrived on time. Theyre particular about time issues. Its worth every extra penny.

An
Review №24

This is the worst experience i ever had with whitespot. My air conditioner is not working.i called them.they send their technici to my house and took the AC unit to their warehouse.they said the motor fan need replacement.they send their people to collect the full amount AED 3300 plus.then i start waiting for more than 2 months. After i called them many times,they told me that they dont have this spare parts.I cant believe that more than 2 months staying in the house without AC in summer in Dubai !!!!!Then i requested them to return my AC unit,up to now,my motor fan still with them.no one took responsibility for it.Now i requested to get refund,they said there is procedure.i have been waiting for another one month now.up to today,i havent got my money back.What kind of company it is.!What the worst service they offered!And dubai government not allowed any company to say that they are numer One company in dubai.Still the whitespot doing so when you call them.No shame at all.

Ak
Review №25

Miss. Robelyn done a great work today. I never seen a worker like her in my life. Very loyal, honest and hardworking women. My apartment is now like newly furnished.

jo
Review №26

Very professional service, and we can always cancel the weekly service whenever we’re not in town, Joy is always very helpful in the communication.Our cleaning lady is always the same (Ninita) and very discreet and respectful, not requiring guidance for the usual activities, both for cleaning and ironing.The payment is done online which is very convenient.We’re quite happy with the service.

Su
Review №27

Excellent service, punctual on time, very good price for the service offered.All ladies are very clever and they do the job perfect.Angel is great with coordination, she always helps even in the last minute.Rona is an excellent lady doing her job perfect and fast.

St
Review №28

They take care of our pool the best way I can imagine. I can really rely on them, always friendly and responsive and most important: competent in every manner. Absolutely recommendable service!

Ah
Review №29

I have been using their service for 1 year now. Rona G is our regular and we are really happy with the standard of service she provides. I had some issues in the beginning regarding scheduling but after the first week they sorted everything out. Amazing team and really good service!

Ah
Review №30

Have booked for cleaning 2 days in advance with white spot . Never show up and when I called they said they dont have replacement and not available . They apologize but this is not the professional way to treat client,at least they should call and advise if no availability.

Ch
Review №31

My wife and I had decided to give WhiteSpot a go for a couple days a week. Honestly speaking we could not possibly be any happier. Our home is absolutely spotless and exceptionally clean. Nothing like coming home after a long days work to what feels like a holiday home. Exceptional service and responsiveness from the administrative team and a very special thank you and welcome to our home Sabina our helper - you make life a happy place now 🙂

Fr
Review №32

It all started with Ms. Angel. A very polite, very professional lady who convinced me to schedule appointment with their company. She provided great customer service in the initial call and she also followed to ensure that i was happy with the service.One of the most important factors with me continuing with the company is the communication. I am always informed ahead of time if the cleaner will be late or if a replacement is being sent. Angel has done a great job with that.The cleaner Ms Josephine continuously does outstanding work both with and without supervision or being told what she needs to do.I am very happy with the service that has been provided by Whitespot.I would definitely recommend to friends and associates.Satisfied 🌴 jumeirah customer

Je
Review №33

Their sanitization team is exceptional. Just they sanitized our villa was just amazing. Thanks a ton guys. 10 cheers for you.

An
Review №34

This was referral from one of my friends to use Whitespot Cleaning service. Let me tell you, they were brilliant. The ladies were very hardworking and they never said no to anything and maintenance team were very prompt. All in all, a great service.

na
Review №35

Excellent service they are always on time and clean the house wonderfully

am
Review №36

I would definitely not recommend this company for anyone with an apartment 1500 sq ft or less. The operator insisted that I book for 3 hours and that the house keeper will take up the entire time booked. The house keeper finished in 2 hours and left. Following that the company promised to give me a free hour on my next booking and defaulted. They offered no alternatives and I ended up paying 140 DHS in total for 2 hours of cleaning. If you are looking for value for your money, I would recommend any other company.

Ca
Review №37

I am surprised reading about the problems regarding maintenance from whitespot. We used them for AC Duct cleaning and I found them professional and technically sound. My experience was nice I would book with them again for sure.

Ma
Review №38

Professional, Im finding very well.The girls who come have been the same for some time and they are really very good.I recommend this company! Thank you !! 👍🏼😊

Ja
Review №39

The service was easily organised with helpful & responsive communication from the office. The two cleaners arrived on time & were both very professional. My apartment needed a thorough clean as I was moving out. They did a fantastic job. I would definitely recommend this company; its great value for money.

Ma
Review №40

Worthy every penny the transformation was amazing.two ladies did amazing job thank you Rona and wine 👌🏾👌🏾👌🏾👌🏾🙌🏾

Fa
Review №41

Had a great experience with asha, always recommended

Al
Review №42

Good Service! Whitespot is our preferred disinfection providers for our office. We have a monthly service scheduled with them.

Ле
Review №43

Easy and very responsive booking team. The cleaner that I had - Regina - is amazing. Very professional, very thorough and understood what I needed from her immediately. Booked her for recurring services and happy that I started using White Spot Cleaning company. Thank you!

Ga
Review №44

My experience with each professional maid has been satisfactory overall, for the most part they carry out their duties fairly well.The booking process is troublesome to say the least and the elevation of problems or issues either have no structure or are most likely ignored. They have missed appointments, changed maids and overcharged us on numerous occasions. We raised complaints at the time but got nowhere. As the maids we used were familiar, friendly and easily accessible to the building we continued to use the service.Today was an even further example, and confirmed that our decision not to use them again was correct. As their dismissive and accusatory tones suggested during the call. We were being invoiced for work we never booked but instead it became a verbal sparring match with the manager Chris, whom my partner had the call with. This is exemplary of why the office staff in particular need an attitude adjustment and properly trained in customer service.This may have been resolved with a simple phone call a couple of months ago with some humility but once again we found our patience exhausted and a complete lack of interest of the person on the other end of the phone finding a resolution...

Ma
Review №45

We recently signed an AMC with WhiteSpot and they were really help, proactive and responsive when had a small electrical issue. Keep it up guys!

Fa
Review №46

Unfortunately company had no control or follow up on their part time maidsTried 4 ladies in 1weekNon of them interested or cares if i complain or not to their supervisionsPlus they allow them to say bad things about their clients ...Was waiting for maid at 2Pm,date was confirmed1 hr before scheduled timeI got a call. That the maid refuse to come to my villa !?????She told them at office that i shouted at her 🤷‍♀️🤷‍♀️🤷‍♀️The funny thing is that i was not at home when she was cleaning .... only my son was there and she left even without talking with him .,,,The weird thing is that why waiting till last minuteWhy they didn t ask me if this is true !?Why they didn’t arrange another maid. ???After allNo one call back to apologies , to verify or ....

Ri
Review №47

Ive always had a good experience with WhiteSpot.Great service, well-trained staff and they are always on time.Rona Gocotano did an amazing job (as always!) I dont have to give her any instructions as she already knows what to do. My apartment is spotless! She is very polite and has a positive attitude from the moment she arrived. WhiteSpot should recognize her for a job well done.Also, kudos to their Operations Manager, Christopher for always being professional and always ready to go the extra mile to meet their customers expectations.Highly recommended! :)

Ro
Review №48

We needed an urgent deep cleaning before new tenent came in. WhiteSpot proved to be the right company. Tenant was very happy and so are we. Thank you.

Mo
Review №49

I tried their home cleaning service for the first time today and was really impressed. Cleaner was well behaved, on time and followed instructions. Will book again for sure.

Ca
Review №50

This was my first time choosing White Spot cleaning services. MaryAnn the cleaning staff was very hardworking & did an excellent job cleaning my villa. Their office coordinator, Angel was in constant touch to make sure I’m satisfied with the job done. I will definitely continue using their services and highly recommend others to try it out.

Jo
Review №51

Thank you team white spot. If it weren’t for you we would spend the night in darkness with kids. Really appreciate all the effort.

Lo
Review №52

This is my first time using the service and I never had any headache with the result. It was very good cleaning. Value for your money. Will definitely book again

St
Review №53

Absolutely horrible scheduling staff. Ive been using them for around 3 months every week and I always have to ask them multiple times to reconfirm whether my cleaner will come. Every single week I will receive a call 10 mins after my appointment saying the cleaner is not going to come and they can send a replacement 6 hours later (which is pointless).If you want a cleaning agency that’s on time and sends staff when they themselves confirm it? Please don’t use Whitespot, I don’t recommend them.For the past 4 weeks I have been dealing with maids not coming. Avoid them.

Su
Review №54

Very good Cleaing and the house smelled so nice 👍🏻

Ha
Review №55

Your staff is Amazing!! Professional and on time. I will definitely be using you guys again.

Mo
Review №56

Our regular maid Mica is just incredible. She is like a part of our family. Thank you Whitespot for organizing everything.

Ab
Review №57

We just finished our 1 year cleaning contract with Whitespot and we will definitely be renewing it and they have unparalleled service standards specially in Damac buildings.

Jo
Review №58

We are very happy with Divina our regular cleaner and we would love to give her 10 stars if possible. She is really amazing. Whitespot team also is very helpful.

Sa
Review №59

I have been dealing with Criselda for many years now since her previous company. She is prompt, professional and able to understand customer needs. The last few trips from white spot cleaning staff have been very good in terms of being on time, professionalism and quality work.

Hu
Review №60

Used their move in deep cleaning when we move to Damac Hills. Really happy with how it turned out. We will be trying their cleaning service as well.

Th
Review №61

Again a second time where I have been let down. Never again will I use or attempt to use this company. When calling to ask where the booked cleaner was, I was informed there was no booking made. Utter farce of a company as this is the second time. They must think you have nothing better to do than wait for a cleaner to attend, and think you are making it up. NEVER AGAIN

Al
Review №62

Your landscaping team is so friendly and creative. My garden looks completely different.

Ja
Review №63

Superb service! Great value for money! The lady arrived on time. Listened and followed instructions well. Was very polite. Offered suggestions. Did a fantastic job and more. Looking forward to using them again. Highly recommended.

Em
Review №64

I had such high hopes for this company based on the good reviews here.They were nearly two hours late, I had to leave my work to answer multiple messages and phone calls just to get them to the right place, then they were trying to tell me I hadnt left the key out but were clearly in the wrong building even when they did eventually arrive at the right location.I missed a work meeting that I had to take from home because they were still cleaning due to being behind time.When I arrived home and the cleaners were still there I was shocked to see that one cleaner had their mask around their chin and the other had no mask on at all, despite being reassured when I booked that Covid precautions would be in place. This really concerned me.Things on the list that I Ieft were still missed despite the cleaners finishing an hour after the time I had booked, items of ours were lost, a dress was ruined from poor ironing and it wasnt even something I had asked to be ironed. I am sure everything was done in a rush because they were so late.In my notes I had stated to be very careful of any wires and cords, and made sure to leave plugs free for the vacuum. When I got home the wires and cords were a total mess, all sorts of things had been unplugged, our internet wasnt working because of this so I couldnt get any work done for the rest of the day, giving me a backlog for the rest of the week.Overall this cleaning experience caused so much hassle and stress, when it should have been something to take some stress off life.The cleaning that was done was fairly good, the mens work shirts werent ironed very well... there were just too many issues and things missed, lost and damaged to to be able to recommend this company.

sa
Review №65

They are very good and understand the customer needs from the first timeThank you for the cleaning service 🙏

Ar
Review №66

We booked a deep cleaning service from whitespot and it was really amazing experience as staff came on time and knew immediately what to do and where to go. I will definetely recommend them.

Ba
Review №67

Our home is spotless! The cleaners worked so hard--our 15 year old white Ikea dresser looks brand new--theres no dog hair in our carpet! No surface was left untouched. Our home is as clean as a four-star hotel. Super impressed.

Is
Review №68

Best company to hire when redecorating your home. We hired painters and carpenters who are expert technicians and are extremely courteous and helpful.

Al
Review №69

Tried this company today for the first time. They met all my expectations. Thanks Mary Ann for such a clean apartment.

Wa
Review №70

WhiteSpot staff is professional, friendly and very helpful. I am happy with their service and will highly recommend them.

Ai
Review №71

First time I use this company.I like the idea of them asking me before coming whats my expectations. I explained to them exactly what I wanted in advance so it was much easier and fast. When the lady came to clean she already knew what I wanted.Next day, they called me to double check that I was satisfied with the service.We have a baby so Its good to have some help sometimes.Thank you.

Ra
Review №72

This is a review on their maintenance team,If you are in a emergency do not attempt to bother yourself with them. Ive booked an appointment to look into an emergency at my place, anyhow they came and looked in to the matter and they said the coordinator will get back to me with the solution and cost, this takes another 24 hours normally after 2 to 3 follow up to their call centre and after finally sharing their quote it will take yet another 24 hours to send a team to fix the problem I’ve been facing. They didn’t update me and their delay I had to keep chasing which is a painful experience and they kept promising that they will make until they decide to ignore me at the end of the day and decided to visit me the following day. The following day I’ve been ignore one more time and on the 5th day ( this was suppose to be an emergency with extra charges) they decide to make an appointment to visit my place at the end of day!I’ve already made a complaint with their management, who said will look into the matter. Will edit the review post the review and the timeframes.2 star for their friendly staff and previous positive experience.#Update the technician finally came Within the management promised time 2-3 hours, he was experienced and was able to fix a complicated issue with the electricity, changing to 3 stars.

Ma
Review №73

Our family went through the covid and we were in dire need for sanitization of our home and that’s when we discovered Whitespot. They came into our house wearing proper equipment and sanitized all surfaces, knobs and inside windows. Apart from that they also send a cleaner to complete the post sanitization cleaning. Overall we had an amazing experience with them and would recommend them for sanitization and cleaning anytime of the day.

Te
Review №74

Excellent cleaning service everytime. On time and professional. Divina is top quality.

El
Review №75

Great costumer service, they respond fast.The lady did great cleaning job and she was professional.Recommend to try it.

Mi
Review №76

So, because I live in DAMAC building I cant call my previous company to clean my apartment. So I called Whitespot cleaning, and ask for their services. This is 4th time that I call them, and all 4times it wasnt good. I paid for 4 hours of cleaning, 1 bedroom apartment - (you need like 2hours maximum) never mind, and i expect that is clean after the 4 hours service. Floor DIRTY, AND STICKY, BATHROOM DIRTY, DUST WAS STILL THERE, SHE DID EVEN MOVE DU HOME APPLIANCE TO CLEAN UNDER THAT. And this is 4th time that I called them. And when you call their customer care, they are rude, and they are like why you didnt take pictures. Really, to take pictures of sticky floors, come on it is your job to clean apartment, either do it right or dont do it, because you are charging same like my previous company, and you are really really bad. So, I come from my trip, whole day at work and come to same apartment like I left it. If you want to pay something and get service like 4 year old kid did it, call them - they will do it like that.

Za
Review №77

The lady did great cleaning job and she was professional. Great costumer service, they respond fast. You have to try it.

Ph
Review №78

Will definitely book again. Thank you for doing a great job cleaning our home.

St
Review №79

Worst experience ever. Unprofessional staff and not well trained. They didnt touch my toilet, I found it like I left it. Cleaner spent 3 hours in my apartment and the only thing she finished was washing the dishes- 2 plates, 2 glasses and an electric grill. I was wandering what she was doing for a 3 hours.Book another company and spare your time and money.This was third time and the third cleaner I booked trough this company and they are messy and very low quality cleaners in general.

Ja
Review №80

Thank you white spot for making my life easier because on time cleaning service. Keep it up!

Ay
Review №81

Good service. Amazing experience. Recommended!

Ja
Review №82

Bad agency, unprofessional, disappeared!Once they were half an hour late, and ok... It happens !This morning they didnt even come and without warning me. I called and they said I had no fixed visits...Impossible, because I Have regular visits twice a week for a few months!I had some important appointments, which I had to cancel.Girls who clean are ok!

An
Review №83

We had our sofa cleaned with them and they did a very great job. Will book again.

As
Review №84

Ajay was excellent at his job, very thorough and also very polite. Removed all stains successfully after going over the carpets three times.Highly recommend to anyone looking for intense stain removal

Di
Review №85

Thank you Kamari, she did a great job!!

Fr
Review №86

Apple was absolutely brilliant! She’s friendly, helpful, professional and extremely meticulous. The company and booking process is very easy and efficient- Jessy is great. She makes everything extremely simple and is very friendly. The apartment is sparkly clean, Apple did a fantastic job!!!! Would highly recommend.

Ya
Review №87

Not great. Made a booking for cleaning. Received confirmation from company. I contacted them again to ensure all was fineOn the day of appointment when they were supposed to come, no one came. I queried and received no responseFour hours later a sales staff contacted me to ask if I wanted to book cleaning serviceNot impressed

Er
Review №88

These guys are aparently the maintenance company for damac park towers. Do not use them as a maintenance company. I have literally never had a worse experience. There has been a constant loud drilling sound coming from my floor which they have completely ignored. I have sent over 10 emails, the majority of which were ignored, until i threatened legal action. They are incompetent and rude. Do not use.

Ro
Review №89

This is the worst cleaning company in the whole UAE. They keep your house dirty, they don’t return your calls, they don’t come on time, they change their charges every time. It’s a horrible experience and I would not recommend anyone to use it.

Sh
Review №90

I’ve used for two years now.. Girls were always on time.. happy, professional and very efficient! Great service! Highly recommended!

Sa
Review №91

Professional, thorough and reasonably priced. Highly Recommended!

Sa
Review №92

Amazing service and always responsive

Ma
Review №93

I recently booked a maid service from white spot, the website looks promising so I was even more devastated when they send an inexperienced, lady, she was slow, left the dishes on the counter, left wet wash in machine, left rooms untouched etc etc my apartment looked better before she came in!

Ah
Review №94

I booked a full deep cleaning + detailing for my new Villa. Their sales team promised everything would be fully cleaned and detailed, but when the cleaning team arrived they just kept saying “This area we dont clean, this area is a bit high and we dont have a good ladder so we wont clean it, this we dont do etc etc”. Lots of excuses so they can basically just mop the floor and walls, without any scraping or detailing, and call it a day.They promised a certain amount of staff per day for 3 days and never met their promise, sending the minimum staff number from the third day and saying “it will be enough”. This resulted in them having to come back and continue cleaning for several more days than what was agreed, wasting my time and everyone else’s in the process. Some floor tiles were also broken.Talked to their manager (Chris) in the end, which was also a bad experience. He was clearly only interested in getting the rest of the money. No interest in customer satisfaction whatsoever. Ended up walking the cleaners around the villa myself for several hours, room by room, wall by wall, just to make sure they finally get the job done.

Ni
Review №95

They are the Most Unprofessional Company in Dubai!!

Fr
Review №96

I am so very pleased with the service today.The name of the cleaner was Rona. She cleaned so amazingly that it felt like I just moved into a new apartment. Clearly went out of her way.I just want to recommend Rona from Whitespot to the manager and owner of Whitespot. Keep an eye on her, she deserves to be taken care of and offered the possibility of working her way up.If this type of service can be maintained, there will be a bright future there, for both the company and, Rona.Thanks,Fred

Ta
Review №97

Used the sanitization service and the staff was easy to coordinate with and best thing is they were on time. Super stuff!

Ar
Review №98

Really good cleaning company with amazing staff. Special thanks to Vijay for the good work.

Sa
Review №99

Unreliable staff. Each time I used them they broke on item or another in my house. The problem lies with their management who do not provide sufficient training.And you only get to speak to the Sales staff who earn a commission for bookings but have utterly no knowledge about the suitability qualification of those doing the cleaning!

Sh
Review №100

I just spoke to grace on the phone about booking my cleaning service for tomorrow, she was very lovely on the phone and very professional which you don’t usually get in Dubai. Very please she’s now in control of all my bookings. Thanks again grace x

Information
45 Photos
100 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.whitespot-cleaning.com/en/
  • Phone:+971 800 972

Categories
  • Air duct cleaning service
  • House cleaning service
  • Carpet cleaning service
  • Cleaners
  • Curtain and upholstery cleaning service
  • Gardener
  • Landscaper
  • Pool cleaning service
  • Swimming pool repair service
  • Window cleaning service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM